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Di Roma
Prices:
Our prices are subject to change at any time.
Unless specified otherwise, current charges for
the order will only include those for products, shipping and handling,
and applicable sales taxes (for shipments to locations within FL only).
Despite our best efforts to keep our pricing information accurate, there
may be rare occasions when our pricing is incorrect. We reserve the
right to update our prices at any time. We also reserve the right to
refuse orders from anyone.
Quoted prices are valid for one week (7 days). For a quote, please
contact us either via telephone at
305.626.4730
or via email at
info@diromafurniture.com.
Orders:
Must be accompanied with at least a 50% deposit. The remaining
balance is due when the merchandise is ready to be shipped. No C.O.D.
accepted.
Shipping:
Pre-paid by customer. No C.O.D. accepted
Returns:
In the unlikely event that you receive defective
merchandise, you must receive a return goods authorization number
from Di Roma Lighting, and items must be returned within 10 days of
receipt. If merchandise is returned without a return goods
authorization number it will be refused or charged 20% re-stocking
fee at the decision of Di Roma Furniture and Lighting. Merchandise
must be returned and prepaid by the customer. Upon an evaluation by
our authorized service technician we will, at our option, replace
the product.
Non-Defective
Merchandise:
Where no error was made on our part, you must contact Di Roma
Furniture & Lighting. We will, at our discretion, issue a
returned goods authorization number. Merchandise returned with our
permission, subject to our inspection, will be accepted for credit
less a 30% restocking fee. Returned merchandise must be freight
prepaid by the customer. All merchandise must be returned
undamaged, unused, and in it’s original packaging. If merchandise is
used or has been installed Di Roma Furniture & Lighting will not
authorize the return.
If merchandise is accepted to be returned by Di Roma Furniture &
Lighting after 7 days, then an in-store credit will be given, no
cash refunds.
Custom Orders:
Orders for custom made merchandise are non-cancelable and
non-refundable.
Clearance
Items AS IS.
Absolutely no returns accepted.
Cancellations:
We
will accept order cancellations within 5 days of the
purchase date on most items sold by Di Roma Furniture &
Lighting. Orders cancelled or returned after the 5th day
will be charged a cancellation and/or restocking fee
equal to 20% of the total order.
Inspect Your Merchandise:
When you receive an item that is shipped to you from a
freight company whether it is being delivered to your location or to
a freight terminal. Be sure to open the box or
crate and inspect the merchandise thoroughly before accepting and
signing for the delivery. We cannot be held responsible for any
costs incurred to replace damaged merchandise that has been accepted
and signed for. If you discover upon inspection that the merchandise
is damaged, simply refuse to accept the delivery and we will replace
that item at no additional cost to you once it has been returned to
us from the freight company.
Residential Freight Deliveries:
In most cases,
the freight company used to deliver to a local terminal is not the
same company that offers residential deliver. Therefore, when your
merchandise arrives at the freight terminal, it is then transferred
to a local delivery service. Companies that offer residential
delivery have their own policies. In most cases where a residential
delivery has been specified for large items we charge a flat $70.00
residential delivery fee which covers getting your merchandise
delivered to your address. Residential delivery services are not
necessarily responsible for taking items off their truck and
bringing them into your home or garage. Some local delivery services
may offer to do this for you at no charge, others may offer to do
this for a fee, and others may not have the capability of off
loading at all. Be prepared to deal with this when your shipment
arrives or when you are called to schedule delivery.
Airfare
Call us for approval for your air fair
reimbursement. USA customers only. Airfare reinvestment policies are
5% of your purchase up to $1200 per couple.
Prices and availabilities are subject to change
without notice.
For further questions regarding these
policies, please
contact us.
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